FACTS WHAT DOES COMMONWEALTH BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers
the right to limit some but not all sharing. Federal law also requires us to tell you how we collect,
share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have
with us. This information can include:
l Social Security number
l Income
l Account balances
l Payment history
l Transaction history
l Credit history
When you are no longer our customer, we continue to share your information as described in this
notice.
How?
All financial companies need to share customers’ personal information to run their everyday business.
In the section below, we list the reasons financial companies can share their customers’ personal
information; the reasons Commonwealth Bank chooses to share; and whether you can limit this
sharing.
Reasons we can share your personal information
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal
investigations, or report to credit bureaus:
Does Commonwealth Bank share? Yes Can you limit this sharing? No
For our marketing purposes – to offer our products and services to you
Does Commonwealth Bank share? Yes Can you limit this sharing? No
For joint marketing with other financial companies
Does Commonwealth Bank share? No Can you limit this sharing? No, We don’t share
For our affiliates’ everyday business purposes – information about your transactions and experiences
Does Commonwealth Bank share? No Can you limit this sharing? No, We don’t share
For our affiliates’ everyday business purposes – information about your creditworthiness
Does Commonwealth Bank share? No Can you limit this sharing? No, We don’t share
For non-affiliates to market to you
Does Commonwealth Bank share? No Can you limit this sharing? No, We don’t share
Questions? Call 617-364-6000 or go to www.commonwealthcoop.com
What We Do
How does Commonwealth Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use
security measures that comply with federal law. These measures include computer
safeguards and secured files and buildings.
How does Commonwealth Bank collect my personal information?
We collect your personal information, for example, when you:
l Open an account
l Apply for a loan
l Use your credit or debit card
l Make deposits or withdrawals from your account
l Make a wire transfer
We also collect your personal information from others, such as credit bureaus,
affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
l sharing for affiliates’ everyday business purposes – information about your creditworthiness
l affiliates from using your information to market to you
l sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and
non-financial companies.
l Commonwealth Bank has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and
non-financial companies.
l Commonwealth Bank does not share with non-affiliates so they can market to you.
Joint Marketing – A formal agreement between non-affiliated financial companies that together market
financial products or services to you.
l Commonwealth Bank doesn’t jointly market.
Other Important Information
Commonwealth Bank’s operating practices and policies are compliant with the Massachusetts Regulation 201 CMR
17:00: Standards for the Protection of Personal Information of Residents of the Commonwealth of Massachusetts.
Commonwealth Bank meets or exceeds the regulatory standards of Massachusetts Regulation 201 CMR 17:00 in
connection with the safeguarding of personal information contained in both paper and electronic records.
Commonwealth Bank has implemented, maintained and monitors a comprehensive written information security program
applicable to any records containing personal information.